Communication Skills for Leaders

question 1

Take the “Willingness to Communicate Measure” (p. 97). Evaluate your results and write a short answer covering: a) Your results, b) List at least three ways leaders can work with a low “WTC” individual to enhance work communication (p. 98).

 

question 2

Take the “Measure of Argumentativeness” (p. 101). Evaluate your results and write a short essay covering: a) Your results, b) List at least three ways leaders can work with people who are less argumentative and people who are highly argumentative to enhance work communication (p. 102-103). Remember to use references from textbook and other sources

 

question3

Take “Listening Styles Inventory” (p. 80). Evaluate your results and write a short essay covering: a) Your results, b) Give an example of several listening skills/strategies (p. 81) and c) share how these skills can help you to be an effective leader in your workplace.

question4

Take the “Personal Report on Communication Apprehension” (p. 99). Evaluate your results and write a short essay covering: a) Your results, b) List at least three ways leaders can work with those who have high “CA” to enhance work communication (p.100-101).

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

 

must use textbook

Beebe, S. A., & Mottet, T. P. (2013). Business and professional communication (2nd ed.). Upper Saddle River, NJ: Pearson.